Energylocals AU Reviews
(Rated by 7 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Customer Service4.0
- Return Policy4.8
- Good Value5.0
- Shipping & Delivery5.0
Recent Customer Reviews (7)
Maddison Fisher
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Jeremy Pope
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Telford Favreau
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Virginia Sellers
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Charlotte Browne
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Evie Hills
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Harley Nicholson
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Energylocals AU Pricing
Membership fee
$8.99 - $12.99
Energylocals AU Pros & Cons
Pros
1
Highly rated by customers: Energy Locals holds an impressive 4.8-star rating from over 2,300 reviews, making it Australia's highest-rated energy provider according to ProductReview.com.au awards for 2025.
2
Environmentally conscious: The company offers 100% carbon offsets on residential electricity plans and is rated 4.5 green energy stars by Greenpeace, recognized as one of the greenest power providers in Australia.
3
Fair pricing and transparency: They offer competitive wholesale energy prices, no exit fees, no lock-in contracts, and a no-price gouging guarantee for commercial customers.
4
Excellent customer service: Numerous reviews praise Energy Locals for friendly, clear, and efficient customer support with an Australian-based team.
5
Social enterprise model: Operates as a community-based energy provider, focusing on ethical practices and empowering customers to control their energy usage.
6
Innovative and sustainable initiatives: Recognized as a "Great Innovator" in the Green Electricity Guide for empowering customers and local communities.
CONS
1
Smaller and newer provider: As one of the newer and smaller energy retailers in Australia, it may have less extensive infrastructure or market presence compared to major incumbents.
2
Limited detailed energy source breakdown: While known to use renewable sources and bio generators, a comprehensive breakdown of their energy mix is not publicly detailed.
3
Membership fee model: Some plans require a monthly membership fee to access wholesale rates, which may not suit all customers.
4
Availability: Services are limited to five Australian states (NSW, QLD, ACT, VIC, and SA), so not available nationwide.
Energylocals AU Features and Benefits
Features
Highly rated by customers
4.8-star rating from over 2,300 reviews, Australia's highest-rated energy provider
100% carbon offsets on residential plans
Rated 4.5 green energy stars by Greenpeace, one of the greenest providers
Competitive wholesale energy prices
No exit fees, no lock-in contracts, no-price gouging guarantee for fair and transparent pricing
Australian-based customer support
Friendly, clear, efficient service praised in numerous reviews
Social enterprise model
Community-based, ethical practices empowering customers to control energy usage
Innovative and sustainable initiatives
Recognized as Great Innovator for empowering customers and local communities
Daily supply charge of 75 cents
Fixed transparent cost excluding concessions and bonuses
Usage charge of 36 cents per kWh
Competitive rate on Local Member plan
Solar feed-in tariff of 2 cents per kWh
Compensation for exported solar energy
Monthly membership fee ($8.99-$12.99)
Access to wholesale rates without profit margins for cheaper electricity
Daytime Saver plan
As low as 14.4 cents per kWh between 10am-3pm for significant savings
No lock-in contracts
Flexibility and choice for customers
Transparent and affordable pricing
No hidden fees, small fixed membership fee instead of inflated usage rates
High solar feed-in tariffs and GreenPower options
Support for renewable energy adoption
Community Energy Networks
Enables multi-tenant buildings to access shared solar, batteries, and EV chargers
Online tools and mobile apps
Easy bill payment, energy monitoring, and account management
Rewards program
Discounts and benefits through partnerships like Entertainment membership